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For any information head to our “Contact us” page and we will get back to you as soon as possible https://adventureconcepts.com.au/contact

Shipping Policy

1. Introduction Welcome to Adventure Concepts. We’re committed to delivering our products efficiently and reliably. This Shipping Policy outlines our processes and timelines for both in-stock items and pre-orders.
2. Processing Times Orders are processed within 1-3 business days. Processing includes verifying your order, packing, and dispatching your items. Orders placed on weekends or public holidays will be processed the next business day.
3. Delivery Times Our standard delivery time across Australia is 3-6 business days from the date of dispatch. Delivery times may vary based on your location, especially for remote areas.
4. Estimated Shipping Times for Pre-Orders Pre-order items have their estimated shipping times listed on the product page. These estimates are based on production timelines and are subject to change due to factors beyond our control. We endeavour to keep you updated on any changes to these timelines.
5. Shipping Carriers We partner with reputable carriers to ensure your items arrive safely. You will receive a tracking number once your order is dispatched, allowing you to follow your package’s journey.
6. Shipping Costs Shipping costs are calculated at checkout and vary depending on the size and weight of your order, as well as your delivery location.
7. International Shipping Currently, Adventure Concepts ships only within Australia. We plan to expand our services in the future.
8. Contact Us For any questions or concerns regarding your order or our Shipping Policy, please contact us at sales@adventureconcepts.com.au. We’re here to help.

Thank you for choosing Adventure Concepts. We look forward to serving you.